Stats
Best customers
Guide
Develop clients' loyalty
Keeping a client can be more profitable than gaining a new one. That is one of the many reasons it is necessary to cultivate customer loyalty.
Word of mouth is also a means for getting new, satisfied clients. A dissatisfied customer can hurt your e-reputation and obstruct future sales goals.
In order to achieve this goal, you can organize:
Word of mouth is also a means for getting new, satisfied clients. A dissatisfied customer can hurt your e-reputation and obstruct future sales goals.
In order to achieve this goal, you can organize:
- Punctual operations: commercial rewards (personalized special offers, product or service offered), non commercial rewards (priority handling of an order or a product), pecuniary rewards (bonds, discount coupons, payback).
- Sustainable operations: loyalty points or cards, which not only justify communication between merchant and client, but also offer advantages to clients (private offers, discounts).
| Last Name | First Name | Visits | Valid orders | Money spent (EUR) | |
|---|---|---|---|---|---|